Politique d’expédition
SHIPPING POLICY
Processing Times
Orders are processed within 1–3 business days.
Processing times may increase during holidays, sales, or high-volume periods.
Shipping Times
United States
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–4 business days
International
- 7–21 business days
Delivery estimates are not guaranteed.
Tracking
Tracking information is provided via email once your order ships.
Lost or Stolen Packages
Astra Noir is not responsible for packages marked delivered by the carrier.
Customers should contact the carrier directly regarding delivery disputes.
Incorrect Address
Customers are responsible for providing accurate shipping information.
Orders returned due to incorrect addresses may require additional shipping charges for reshipment.
CONTACT US
Questions, concerns, or support requests can be directed to:
Astra Noir
Email: astranoir83@gmail.com
Business Hours: Monday–Friday, 9:00 AM–5:00 PM EST