Shipping policy
At Astra Noir, we're committed to getting your order to you as quickly and safely as possible.
⏱ Processing Times
- Orders are processed within 3-7 business days.
- Processing times may be extended during holidays, sales, or high-volume periods.
🚚 Shipping Times
United States
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–4 business days
International
- 7–21 business days
Please note: Delivery estimates are not guaranteed.
📦 Order Tracking
Once your order ships, you'll receive tracking information via email.
📍 Lost or Stolen Packages
Astra Noir is not responsible for packages marked as delivered by the carrier. Please contact your carrier directly to resolve any delivery disputes.
📝 Incorrect Address
Customers are responsible for providing accurate shipping information at checkout. Orders returned due to an incorrect address may require additional shipping fees for reshipment.
💬 Contact Us
Astra Noir
📧 astranoir83@gmail.com
🕘 Monday–Friday, 9:00 AM – 5:00 PM EST